Terms & Conditions
Last Updated: [28-11-2025]
1. Introduction
Welcome to rayandrio.in and associated websites/pages (“Website”, “we”, “us”, “our”). By accessing or using this Website, you agree to these Terms & Conditions. If you do not agree with any part, please do not use the Website or services.
2. Services Offered
The Website and clinics offer medical and wellness services in the specialties of urology, dermatology, cosmetics, and related care via Ray & Rio’s Speciality Clinic. Clinics are located in Neelankarai and Egmore, Chennai. rayandrio.in+2rayandrio.in+2
3. Contact & Clinic Details — for Communication / Appointments
Phone: +91-98405 19139 rayandrio.in+1
Neelankarai Branch Address: Block A, Plot B1, 12th Cross Street, Ranga Reddy Gardens, Neelankarai, Chennai 600115. rayandrio.in+1
Egmore Branch Address: No. 14/31, First Street, Sait Colony, Egmore, Chennai 600008. rayandrio.in+1
4. Appointment, Bookings & Scheduling
Appointments or bookings may be made via phone or email as provided. Users must provide accurate contact and personal information. Clinic reserves the right to accept or reject appointment requests at its discretion.
5. Use of Website / User Conduct
By using the Website, you agree not to misuse it — including but not limited to: submitting false information, using it for unlawful purposes, disrupting site operations, or infringing on rights of others.
6. Medical Disclaimer & No Guarantee
Information provided on the Website (on conditions, treatments, outcomes, descriptions) is for general informational purposes only and does not constitute medical advice. Actual services depend on clinical evaluation. Results and outcomes cannot be guaranteed. The clinic is not liable for misunderstandings or misuse of information from the Website.
7. Intellectual Property & Use of Content
All website content — text, images, design — belongs to Ray & Rio’s or its licensors. You may view or print pages for personal, non-commercial use only. Any other use (reproduce, distribute, modify, publish) without written consent is prohibited.
8. Limitation of Liability
To the maximum extent permitted by law, Ray & Rio’s shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use (or inability to use) the Website or services, including medical or treatment outcomes.
9. External Links & Third-Party Services
The Website may contain links to third-party sites or services. Ray & Rio’s is not responsible for content, practices, or services on those external sites. Use of external links is at your own risk.
10. Amendments / Changes to Terms
We may update these Terms at any time. Updated terms will be posted on this page with a “Last Updated” date. Continued use of the Website after updates indicates acceptance of the new Terms.
11. Governing Law & Dispute Resolution
These Terms are governed by the laws of India. Any dispute arising in relation to these Terms or services shall be subject to the jurisdiction of courts in Chennai, Tamil Nadu (or as appropriate).
12. Contact for Concerns / Queries
For questions regarding these Terms or our services, you may reach us at:
Email: ray.rio.clinic@gmail.com
Phone: +91-98405 19139